The Light Does Not Turn On
If the lighting on the portable power station does not turn on, it may be caused by an issue with the lighting switch, a malfunctioning light, or a power circuit failure. If you encounter the following problem, please follow the steps below to troubleshoot and resolve the issue.
Phenomenon: The light does not turn on, and there is no SOS.
Please follow these steps to troubleshoot and resolve the issue:
- Step 1: Check the light switch button
Check whether the light switch button is stuck or unresponsive. The button should be easy to press, with a smooth, responsive feel and no resistance.
- Step 2: Check the energy display screen
Press the power display switch to check if the portable power station has sufficient power. A depleted battery may cause the light not to turn on.
If the button is functioning properly and the power is sufficient, but the light still does not turn on, it may be an internal fault. Please contact customer service for after-sales support.