Abnormal Symbols Displayed
If the display screen of the power station shows abnormal symbols and the device cannot be used, it may be caused by internal faults, external environmental factors, or improper usage. If your power station encounters the following issues, please follow the troubleshooting steps outlined in this article to resolve the problem.
| symptom | Diagnose | Handling Method | Remarks |
Display low battery symbol | Check the power station display screen; charge using the charger. During normal charging, the charging power will be displayed, and the battery percentage will gradually increase. If there is no charging power and the battery percentage does not increase, it indicates aninternal fault and requires repair. | 1. If charging is possible, the issue is due to low battery, and you can continue using it after charging. 2. If charging is not possible, please arrange for repair | Charging Inspection / After-Sales Handling |
Display overcharging symbol | Check the power station display screen and perform a reset. If the abnormal symbol cannot be cleared, it indicates an internal fault | Reset and restore, if no improvement, proceed with repair. | Internal Fault |
Display high temperature symbol | Check and confirm the ambient temperature where the power is being used. High temperatures may trigger overheat protection; the symbol will disappear once the temperature returns to normal. If the ambient temperature is not the issue, it indicates an internal fault. |
Inspection/Repair handling | Confirm that the ambient temperature meets the standard indicates that the power supply has entered temperature protection mode. At this point, charging and discharging are not possible. The cause of the issue needs to be identified. |
