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    Black Screen/White Screen/Incomplete Display

    The portable power station's screen display may be abnormal due to issues with the screen itself, the display circuit, or the control software. If your power station exhibits the following problems, please follow the steps below to troubleshoot and resolve the display issue.

     

    Symptoms:

    Missing segments, incomplete characters, or garbled text.

    Black screen, white screen, or flickering display.

     

    Steps to Troubleshoot the Display Issue:

    • Step 1: Inspect the Display Screen

    The screen should clearly display characters without missing segments, incomplete text, garbled characters, black screen, or white screen.

    • Step 2: Perform a Reset

    Press the reset button to reset the device.

    • Step 3: Contact Customer Service

    If the issue persists after resetting, it is likely an internal fault. Please contact customer service for after-sales support and repair.

     

    Note: Follow the user manual for specific reset instructions based on your power station model.

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